Req #: mdac-00028131
Job Title: Medical Interpreter/Translator - Arabic
Job Category: Managerial/Professional
Sub Category: 
Department: Department
Salary: Not Available
Employment Status: Full Time
Work Week: Mon-Fri
Shift: Days
 

Salary Range: $35,200 - $52,800

SUMMARY:
Under the direction of the manager, the incumbent serves as a medical interpreter for patients and staff and supports the operations of the department, in the consecutive, simultaneous, and sight translation modes. Relays medical information between speakers of two different languages in compliance with all office and hospital policies and procedures, while also adhering to the Standards of Practice, and Code of Ethics adopted by the Language Assistance Department.

Provides oral translation of discussions related to patient referral, new patient registration, financial evaluation, patient assessment, treatment planning, admissions, discharge, and other clinical and healthcare-related discussions. Interprets clinical, financial, psychosocial and ethical discussions related to patient care activities. Provides written translation of medical reports, patient education and instructional material, advance directives, medical documents and other institutional publications. Serves as a resource to patients, staff and care providers to contribute to successful patient outcomes. Performs on-call interpretation duties requiring immediate response to electronic paging. Performs duties in a spirit of teamwork and cooperation. Adheres to hospital policies on customer relations and hospitality. Understands the hospital's system of service delivery.

Support office operations by answering the phone, taking requests, calling patients to confirm appointments, document encounters on the interpreter tracking system, do data entry, verify and schedule future appointments when necessary. Utilize on-line computer systems such as Outlook, and other hospital software. Work with special projects as assigned.

EDUCATION:
Required: Bachelor's degree in a foreign language or related field.

Preferred: Bachelor's degree in a foreign language or areas related to science or human services.

EXPERIENCE:
Required: One year of medical interpretation. May substitute required education degree with additional years of equivalent experience on a one to one basis.

Preferred: Fluency in Arabic. Proof of medical interpreter training - minimum of 40 hours (college level interpreting training preferred). High level of customer service and a positive approach. Familiarity and ability to work with diversity of cultural, social, and economic backgrounds. General knowledge of cultural backgrounds of patients to be served. Good interpersonal, organizational, and time-management skills. Knowledge of computer systems and MS Office software.

source: http://sh.webhire.com/servlet/av/jd?ai=700&ji=2399296&sn=I